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TussockHyre

Privacy Policy

Last updated: 24 September 2026

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You are reading the privacy policy for tussockhyre.com, run by TussockHyre from Hexham, Northumberland, United Kingdom. We put people in the UK in touch with employers offering positions that can be done from home. The employer hires; we don't. Questions about anything below can go to careers@tussockhyre.com. We follow the UK GDPR and the Data Protection Act 2018.

The details you hand over

You share details with us when you message our HR team on WhatsApp. That chat shows us your message, your WhatsApp name, your phone number and whatever your profile makes public. In the chat you may also tell us your name, phone number, email and whether you want part-time or full-time work. Email us and we also have your email address and what you wrote.

What your browser leaves behind

Just by opening a page, your browser sends routine information: IP address, device and browser type, which page, which page sent you, and when. Our hosting provider keeps that briefly so the site stays up and attacks get blocked. We don't connect it to anybody's application.

Blank fields

Skip a required field and we might have no way to reach you or send your application on. Skip an optional one and nothing happens.

Please don't send these

Passwords, codes texted to your phone, bank or card numbers, your tax file number, photos of your licence or passport: none of these are ever needed, and we never ask for them. If they turn up anyway, we delete them.

What we do with your details

We read your application and reply, figure out which position you're after, introduce you to the employer offering it, keep you posted on what comes next, keep a record of what was sent and said, sort out complaints or misuse, and do what the law requires.

What we won't do

We won't sell your details, rent them out or add you to marketing. And if we think another employer would suit you, we'll ask you first; nothing is shared for that unless you say yes.

Who sees them

Inside TussockHyre, only the people handling applications. Outside, the employer offering the position you chose gets the details relevant to it, and you'll know which employer that is, and what they'll get, before we introduce you.

Services we use

Cloudflare runs our hosting and security, forwards email sent to our address, and runs the short link behind our Apply buttons; that link counts clicks and does not record who you are. Google Fonts provides the lettering on the site, so your browser loads fonts from Google. WhatsApp, owned by Meta, carries your messages to our HR team. Google Tag Manager (container GTM-P3ZD8J7F) loads our measurement tags. Each follows its own terms. If we add another service, we'll name it here first.

When the law steps in

We may hand over information if a law makes us, or if it's lawful and genuinely needed to deal with misuse or protect someone's rights.

About the WhatsApp message

Your application is finished once you've messaged our HR team on WhatsApp. Our Apply buttons open a WhatsApp chat with HR. Nothing goes until you type your message and hit Send. Can't use WhatsApp? Email careers@tussockhyre.com and we'll sort out another way.

Cookies

We use cookies set through Google Tag Manager to measure visits and how well our ads work, not to build a profile of you. Our hosting provider might set one small security cookie so it can tell people from bots. Turn cookies off in your browser if you like; the pages will still load.

Ads and tracking

This site runs Google Tag Manager, container GTM-P3ZD8J7F, which loads the tags we use to count visits and measure ad results. Google receives technical details such as your browser, pages viewed and an approximate location. If we add a new tag or provider, we'll update this section first. Your name, email and number never go into tracking events or web addresses.

Where your details travel

Cloudflare, Google and Meta work around the world, including in the United States, so your details may be processed outside the UK. When that happens we rely on a safeguard UK law allows, such as the UK International Data Transfer Agreement. Email us if you'd like to know more.

How long we hang on to them

Up to 12 months after the last time we genuinely spoke with you about work, then they're deleted. Ask and we'll delete them earlier; we keep them longer only if a law or an open dispute means we have to. Hosting logs usually disappear within 30 days.

Keeping them safe

The site uses HTTPS, and only the people who handle applications can open them. Nothing online is completely safe, so if a breach is likely to seriously harm you, we'll tell you, as the Notifiable Data Breaches scheme requires.

Copies somewhere else

If an employer or Meta keeps its own copy, deleting ours won't touch theirs. We'll tell you who to ask.

Asking us to see, fix or delete

Email careers@tussockhyre.com to see your details, fix them, delete them, pull out of an application or raise a worry. We might check it's really you. We try to answer within 30 days, and if we can't do something we'll say why. Pulling out can't undo an introduction that's already happened.

If something changes

New number, new email, different hours? Tell us and we'll update your record.

A real person reads it

No software decides anything about you. Someone on our team reads every application, and the employer makes the call.

Under-18s

This site is meant for adults looking for work. If we find details belonging to a child, we delete them.

If you're unhappy

Email careers@tussockhyre.com and tell us what went wrong. We'll look into it and write back. Still not happy? Reply, and someone who wasn't involved will look at it again from the start.

When this policy changes

We'll post the new version here with a new date. If the change affects details we already hold, we'll let you know first where the law says we must.

What some words mean

"Personal information" means personal data as UK data protection law defines it: information about you that identifies you or could. Your "application record" is everything created when you apply. The "employer" is the business offering the position you chose.

We don't go looking for more

Everything we hold came from you. We don't buy lists, pull details off social media or top up your record with information from anyone else.

Marketing

We don't send newsletters or promotions. We'll only contact you about a position you applied for or something you asked us.

Our lawful bases

We handle your details to answer your message and pass your application on because you asked us to, which counts as taking steps before a contract, and because running a recruitment service is a legitimate interest that does not override your rights. Where the law needs your consent, such as for any non-essential cookie, we ask first. If a breach puts your rights at risk, we report it to the regulator within 72 hours where the law requires and tell you without undue delay.

Get in touch

TussockHyre, Hexham, Northumberland, United Kingdom. Email careers@tussockhyre.com. We're around Monday to Friday, 9am to 5pm UK time.

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