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Positions

Four positions, one open at a time

Hover or tap a panel to open it and see what the work looks like.

Two colleagues going through work on a laptop
Role 01 · Any device

Customer message handler

Answer messages for an online store using replies that are already written.

  • Approved replies for most messages
  • Tricky messages go to the team
  • Easy on a phone
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Coworkers comparing notes at a desk
Role 02 · Beginner friendly

Records update clerk

Update a few customer details, such as new addresses, from a short list.

  • Short lists sent to you
  • Your work is checked while you learn
  • No customer contact
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A pair reviewing records on screen
Role 03 · Hours you choose

Order exceptions checker

Look at orders that need a second look and tick whether each is ready to go.

  • A simple guide tells you what to tick
  • Work when it suits you
  • Quick online training
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Team members working through a checklist
Role 04 · Quick work

Transcript tidier

Fix small mistakes like names and full stops in short written notes.

  • Style guide provided
  • Go at your own pace
  • Fits around study
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